NAIP Group is reputed for 20 years robust
experience in systematizing patent management. Equipped with that, we founded "NAIP
e-Services" in 2011, restlessly excels ourselves, presenting you a superior comprehensive
online professional service panel, "PVIGO e-Services". Our top priority is to build
our clients a safe, professional, high-quality and swift professional service website.
PVIGO e-Services structured multiple defense measures, for instance, SSL, firewall,
IPS, dual anti-virus system…, and other information security measures. Meanwhile,
to prevent all types of intrusion and to secure users' safety, for member login,
there's a 2-step combination verification.
Confidential Information refers to the patent name, inventor, patentee, administrator
and patent engineer of/to the application before its publication. In order to prevent
improper leak of unpublished application information, members are required to be
approved via certificate before retrieving confidential information.
When users log in PVIGO website successfully to perform related functions (browse
or process), the function's accesses will be verified by "Authority Control" and
the clients' patent info users can browse(process) will be sorted out through "Control
of Authorized Client". All website info provided to users will be secured under
a strict protection by "Authority Control Matrix" mechanism.
PVIGO e-Services is well-concerned about that most companies implement regulations
regarding "limited access of business-related patent information to employees".
To meet clients' regulations, we designed "Access Control of Function Practice"
for web administrator to customize all users' access within this website and to
conform to information security requirement. Moreover, for lower administrator's
workload of this control scheme, we design a system "Role". By applying this system,
controlling/monitoring patent status is no longer a task to patent holders.
Authorized Client Control
Under PVIGO e-Services' B2G structure, one commercial member's account is allowed
to contain plenty of member companies—for the commercial member to further monitor
its users in reviewing (processing) certain information, PVIGO e-Services created
"authorized clients" security control system to monitor users' access.
PVIGO e-Services development team consists of our outstanding staff from IT, patent
management, and customer service and so on. Team members further pursue excellence
in the field of e-business-applied professional service with our 20-year experience
of patent automated management.
PVIGO e-Services' front (back) platform(s) is/are built up by our senior IT engineers
experienced with years of patent management professional system development as well
as proficiency in total-system development.
PVIGO e-Services applies rigorous quality inspection on flow planning, UI/function
planning, function analysis/design/test, and instruction manual writing in order
to establish a risk-free professional service website. In addition, all online functions
won't be deliverable until 3 verifications are completed. : IT standard verification,
users' function verification, and integration verification.
PVIGO e-Services' precise system of transaction flow inspection, backup, and recovery
assure members' transactions are being processed properly for complete, accurate
and timely online order transaction.
PVIGO e-Services support comprehensive customer structure. Under this structure,
a person is able to manage its subsidiaries by presenting as a business group manager,
or manage its own customers by presenting as a patent attorney. Furthermore, it
can also register as a PVIGO member by presenting himself or company. PVIGO member
can use only one account in the character of "group", "corporate", "patent office"
or "individual" to monitor its own patent applications' progress and view online
PVIGO e-Services provides member online order (currently
Patent Renewals Order Online is available). This service is far more efficient
than ordering via phone or email in the past. Moreover, by effectively reducing
operation cost, NAIP feedbacks our clients.
PVIGO e-Services allows members to customize inquiry results by setting field sequence,
sequencing rules, fields to show and name of fields. Additionally, members are able
to export the inquiries as Excel files for the users to analyze and manage.
PVIGO e-Services enables members to schedule numerous notifications for patent events,
members are allowed to set all notifications' scheduling. PVIGO e-Services automatically
sends notifications to the recipients designated by members.